ORDERS & SHIPPING:
Orders made before 1pm Monday to Friday will normally be dispatched the same day. Orders made after this cut off will be sent the following day. Occasionally we can send after the cut off time. For full shipping details please see below. If your order is urgent, please call us.
Small items are normally sent out via Royal Mail within one working day. They can normally be tracked (we can provide you with the Tracking Number if requested). The parcel will need to be signed for.
Medium & large sized items are sent out via DPD Local for next working day delivery.
As a security measure, high value items (normally over £350) are dispatched on a pre-agreed delivery date basis also using DPD Local and we will contact you to arrange this.
DPD LOCAL TRACKING:
Subject to you supplying an e mail address and mobile phone number at time of order you can normally track your parcel. Also, DPD Local will email you a delivery slot and (from the DPD Local website) you can watch the progress of the delivery driver as he heads towards you. Eventually, your allocated one hour time slot for your delivery reduces to a 15-minute delivery slot as the driver approaches your address.
DELIVERY COSTS (ENGLAND, WALES & SOUTHERN SCOTLAND):
A delivery charge of £4.99 is made on orders up to £37.99 with FREE DELIVERY on orders £38 and above.
DELIVERY COSTS (NORTHERN IRELAND, UK ISLANDS & NORTHERN SCOTLAND):
When ordering, please select your area from the list shown. This will accurately display your shipping costs. Failure to do so will result in a longer wait for your order, as we will need to contact you regarding this issue.
Smaller items sent via Royal Mail will NEVER incur an extra cost subject to delivery being inside the UK borders.
A delivery charge of £4.99 is made on orders up to £37.99 with £25 per box on orders £38 and above.
For larger items (sent via DPD Local) delivery to these areas will take longer to arrive (call us for more details). Please contact us before ordering to confirm these costs. Delivery times may be significantly longer.
DELIVERY COSTS (EUROPE):
We are able to send large items to Europe via DPD Local and smaller parcels via Royal Mail. When checking out, choose your country from the drop down list and select the shipping option. All items sent overseas are tracked, if you would like the tracking details, please just let us know.
Belgium, Netherlands, France, Germany, Luxembourg - £20 Zone 1, 3-5 working days delivery
Austria, Denmark - £22 Zone 2, 3-5 working days delivery
Switzerland - £54 Zone 2 + Invoicing Fee, 3-5 working days delivery
Czech Republic, Italy, Slovakia, Spain - £24 Zone 3, 5-7 working days delivery
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden - £31 Zone 4, 5-7 working days delivery
Bulgaria, Greece, Latvia, Lithuania, Romania - £35 Zone 5, 7-10 working days delivery
Bosnia-Herzegovina, Iceland, Norway, Serbia - £68 Zone 5 + Invoicing Fee, 7-10 working days delivery
For shipping outside of Europe, please email us for a quote: email@example.com