Baby2k.com are the ONLINE retail division of Baby 2000 and are located in Portsmouth, Hampshire UK. Some of our staff has been working for twenty plus years in the baby & nursery industry....so yes, we really do know what we are doing!
We are totally SERVICE based and though we accept price is important (we do have a price pledge guarantee) our priority is to make sure we give our customers a first class shopping experience.
We were the FIRST baby product retailer in the UK to produce "in house" video demonstrations and now had over one million Youtube hits! Our most popular video's are listed in the "video library" (just click the camera on the left of the page). We were also the FIRST specialist nursery retailer to display live stock information.
More recently we have become the FIRST major online retailer to start to withdraw selling (via our website) difficult to fit car seats with our KIDS BEFORE PROFIT campaign. About 74% of car seats are fitted incorrectly and not all car seats fit all cars and though we want to sell as much as we can we believe your kids are much more important.
We were the FIRST retailer in the south to have IOSH certified car seat fitters and at the time of writing we have more certified IOSH fitters than any other retailer in the UK……. and that includes ALL the national retailers. The image above shows two of our fitters (Lauren & Laura) assisting Which? magazine at a car seat check day at Bluewater in 2009. In 2010 to this present day we started partnering our local council car seat check days and our fitters have also appeared on TV programmes from both the Meridian TV and GMTV networks.
Online we tend to specialise in "quality" brands, like Bugaboo, Jane, Uppababy and Hartan whilst in-store at Baby 2000 (located at the same address as us in Portsmouth) they display over 60 top quality pushchairs, prams and travel systems as well as having THREE undercover car seat fitting bays.
When buying online we aim to make you feel like you are buying from the shop just around the corner. Wherever you are in the country, we make sure you have a personal contact all the way through your pregnancy and beyond.
If your specific query cannot be answered immediately by the person you are speaking to, they know a woman (or man) who can.
Baby2k.com is Trading Standards "Square Deal" approved.
This allows you to buy from us with confidence.
As we are committed to providing a first class service to our customers, we felt that liaising with Trading Standards about our procedures was preferable. To find out more about "Square Deal" please click on the blue box located on the main menu.
You can contact us by phone or e-mail....Tel 02392 670 670 (lines are open Monday to Friday 9.00 am to 8.00 pm and 10.00 am to 5 pm on Saturdays & Sundays ). If we are unable to take your call immediately please leaves us a message and we will always get back to you as soon as we can.
Baby2k.com are part of the Kidex Ltd group of companies and we operate separately to Baby 2000 who has their own website (www.Baby-2000.co.uk) , different opening hours & different contact phone numbers.